Spa and Salon Training Consultant

Job Description (What the job involves)

A Spa and Salon Training Consultant (also known as a Skincare Trainer) is responsible for educating therapists on all aspects of their respective skincare brand. This includes the following subjects: Product knowledge, specialised treatments, retailing through a treatment and customer care. You will also be required to represent the brand at exhibition shows and press events.

Hours and Working Environment

A Spa and Salon Training Consultant is a field base role. You will be required to travel around the UK staying away for a week at a time. A normal working week will be Monday to Friday and in some cases you may need to arrive at your destination on a Sunday night to set up for the week ahead.

The Students
It is a nervous yet exciting time first thing on a Monday morning when the therapist turn up for a week’s training. Getting to know and educate the students and helping them with their challenges is such a rewarding part of the job. You must be approachable and understanding as everyone learns at different rates and patience is a must.

Being away from home
As this is a field based role you will need to be away from home Monday through to Friday as this is normally how the training weeks run. You get to stay in some beautiful spas and hotels and are normally well looked after.

Travel
Travel costs are covered by the company but you will be required to drive a considerable amount of hours from each destination. One week you could be in Scotland the next week you could be in Cornwall. They will be looking for a clean driving licence.

Upsides and Downsides

The Upsides

Being a spa and salon training consultant is such a rewarding and motivating role as every week you meet truly inspirational therapists that want to learn and make you proud. Staying in some of the most luxurious 5 star hotels and spas around the UK is a huge perk of the job, not forgetting your free product allocation every few months.

The Downsides

There are some parts of the job however that may not be right for everyone; you need to be completely flexible with work hours as you are mostly always away from home during the week. Also you must have the ability to adapt in any situation as you can come across many challenges.

Skills and Personal Qualities

  • Organisation - You must be extremely organised as you are responsible for making sure you have everything ready to present a flawless training week. You will need to call accounts a month before to arrange extra couches, request a room, find out how many therapist are attending etc.
  • Empathy - You will be introduced to many different personalities and learning abilities and this is why it’s important to adapt and have empathy for each individual.
  • Quick Thinking - Things can change in a second! For example - the course has changed when you get there or you have more therapists turn up than you have planned for, you need to be able to deal with situation quickly and smoothly.

Entry Requirements

To be a spa and skin care training consultant you will need an NVQ Level 3 or equivalent, and around 5 years’ experience in the beauty industry. You may need a teaching qualification but what employers are really looking for is passion. Passion for the industry brand and confidence in what you do.

To be a spa and skin care training consultant you will need an NVQ Level 3 or equivalent, and around 5 years’ experience in the beauty industry. You may need a teaching qualification but what employers are really looking for is passion. Passion for the industry brand and confidence in what you do.
Unfortunately training roles such as this do not come around very often and when they do they are inundated with applications so it is important that you stand out.

Normally you will have two interviews. At  the first interview they would like you to present a presentation to them on a subject of your choice. You can use whatever tools you like, for example you could use a flip chart or a PowerPoint presentation. Make sure it is something that you are passionate about and can answer any questions fired at you.

Second interview – the job is almost yours if you reach this stage. They will ask you lots of questions about you and the job and give you many scenarios to see how you cope in different situations.

Interviewers are looking for passion, confidence and professionalism, not forgetting a good sense of humour.

Opportunities and Progression

There are many opportunities for people looking to progress within the industry. The two mains ones are:

Retail Training Consultant
The role of a Retail Training Consultant is to train all retail consultants within department stores. The work involves traveling to each account and holding group seminars in London.

Training Manager
A training manager is responsible for all Spa and Salon Training Consultants and will be the first point of contact for any issues whilst trainers are on the road. The training manager holds training meetings to cover all new product launches.

 

© Hairandbeautyjobs.com
Melissa Criddle

 

View our latest beauty job vacancies

and our latest spa job vacancies

Visit our career hub for more training consultant career advice

Potential Salary and Benefits

The average basic salary for this role varies between £24,000 - £30,000 and this will often be determined by previous experience and qualifications.

Back to listing