Tales from the Salon
We've all been there. It's Monday morning, you've a thick head from the night before, it's raining and your day is going from bad to worse. Read some real tales from the salon and thank your stars it wasn't you.
If you've got a funny story email us and we'll publish your tale. There's a story inside each and every one of us, so go on get typing.......
While working in a lovely salon in south-west London in May 2006 I had Danni Minogue booked in with me for a facial. This was very exciting, as she would be my first celebrity client. So whilst preparing the room and getting a little nervous but almost excited, my colleague came to tell me 'they' had arrived. 'They' meaning PR company, her assistant and of course Danni. I had only ever seen a picture of her a while before this day, so I didn't have a very good idea of what she looked like.
Now my room was prepared and I felt I was ready to go introduce myself to her, and get started with the treatment. So I grabbed my consultation sheet marched up to the reception and approached a lovely looking woman, introduced myself, shook her hand and attempted to take her through when, the lady softly said to me, 'Lovely to meet you, but Miss Minogue is on her way..' Feeling extremely enbarassed and gone bright red, I left the reception until my colleague came to tell me she had arrived.
Second time lucky, her assistant pointed me in the right direction.
I was carrying out an eyelash tint on a client. Whilst she lay there for the tint to take I thought to myself something was missing, and how quiet it was. Arrr. it was the music! So I walked over to the stereo and turned the music on. My client, who was still lay there waiting for the tint to take asked - "Oh this is magic?" to which I replied "No, I just turned it on by the power button". After a few seconds it clicked and I realised what she meant - Magic FM radio station, not that I was a magician!!!
A day in the life of Caroline King, full-time beauty therapist / salon owner
Having been in the beauty industry for 15 years now, full-time with the exception of maternity leave and then returning temporarily part-time, I can safely say I have seen, heard and experienced many weird and wonderful things. I am constantly telling my clients that I am one day going to write a book of all my experiences.
Some of these I am going to share with you are my experiences and others are of friends that have since left the industry for one reason and another!
The first I would like to share with you all happened at a salon that I worked in for 8 years. Part way through my time there I was promoted to manager. I built a good client base that trusted in what I did and how I carried out my treatments.
This particular day, I had a client in who was new to the salon. She was booked in for a bikini wax. I took her through to the treatment room and explained what I needed her to do in order for us to carry out treatment. She acknowledged that and I left her to get undressed.
As all us beauty therapists do I started off our conversation with small talk. Asking if she was having this done for her holiday? She replied a definite yes! I asked how high she would like me to take the wax. She replied I would like you to do it in the shape of a love heart please. After laughing at such a gesture (this was going back 5 years or so, when Brazilians etc hadn't really come into there own! ). I looked over to her and noticed she wasn't laughing. Oh God I thought why do I always get these ones? She then went on to explain that she was going away with her lover on a dirty weekend. He was much younger than her and she wanted to surprise him. I explained that wouldn't her husband question her? She didn't seem to mind. I then had to continue my treatment thinking on the spot how the hell I was going to do a love heart shape muff!!!! FREEHAND!
A perfectionist I am. I managed to cut my wax strips into a heart shape and to half a side at a time. I was so impressed with what I had done I wished at the end I could have taken a photo ha, ha! She told me she would let me know if it did the trick. Apparently, he was very impressed.
Another day that particularly sticks in my head is one when I was carrying out a body ionithermie treatment. As I am sure you know, this can get quite messy? So I usually run through the procedure with my client and then ask them to get changed ready for their treatment. In this salon, that I was working in, we offered clients white paper knickers to wear to protect their underwear during this treatment as it can be messy.
I explained the procedure to the client for her to get undressed and put these on and I would be back in a few minutes to start her treatment.
Well, you would not believe what confronted me when I returned to the room???? I was greeted by an undressed client, who was wearing the white paper knickers on her head!!!! As if they were meant to be a shower cap?! How I controlled myself from laughing out loud I don't know. All I could think to myself was that I had two choices. One, to carry out this 1 Â½ treatment with her wearing paper knickers on her head with the two holes that were meant for her head, protruding upwards, like bunny ears. Or, two, tell her that there was a misunderstanding and that this wasn't a shower cap. God knows why she felt that she needed to protect her hair anyway? What a pointless shower cap anyway, with two big holes in it!
I decided that I couldn't have all this time with this client and take her seriously with two bunny ears flapping about at me. So, I told her, in a nice way of course! Well, as nice as you can in that sort of situation. She was fine and we carried on the rest of the treatment as normal.
Elysium Heavenly Treatments
A few years ago I was a self-employed beauty therapist working in a hotel. I started doing a massage when the unthinkable happened -the couch collapsed!!! I was mortified and didn't know what to say! I kept apologising and fetched the manager. Luckily, the client was not hurt and she just kept laughing. I think she was as embarrassed as I was. She had to lie on the hotel bed for the rest of the treatment and I spent the rest of the day waiting for the late Jeremy Beadle to come walking in!
It pays to be truthful!
I was working in a salon locally and was fairly new to the industry. Having not done many eyelash tints since college I was a little nervous when it came to carrying out this treatment on my first paying client.
After choosing the 'darkest' blue-black I applied it well and all was fine. As we waited for it to develop my client was telling me that she was getting married at the weekend and this treatment was among the 'finishing' touches.
We were chatting away and i started to clean the tint pot with a tissue. As I leaned to get another my bride-to-be client's BLONDE hair dangled into the dark tint!!!!!
I was horrified I had two options....tell her and make that two of us horrified or not say a thing and pretend I didn't know! I was in between a rock and a hard place.
I waited until I removed the tint from her lashes then broke the news. She was obviously upset.
I suddenly thought of the hair salon just up the road, so I whisked her up there and they put some bleach on the tint to lift it. At least it gave the hair salon something to gossip about. I had to pay the bill from my wages. But believe it or not the client is still one of my regulars. It pays to be truthful.
Katie Anne Davies