The Low Down on Seasonal Spa Therapist Opportunities with Mark Warner
Interview with Anna Holden, Recruiter for Viva Beauty Salons
Q. What is your role with Mark Warner and what are the main responsibilities of that role?
My curent role is to manage and run the hair, body and beauty service within the Mark Warner hotels.
Main responsibilities include recruitment of staff, brand management, marketing the service, product training for the therapists, target and budget setting plus acheivement and accountability. Liasing with the hotel management and spa/therapy manager.
Q. What are the main benefits of working in a seasonal business?
Working with like minded people and offering a customer related service which is target related aiding with motivation, achievement and customer satisfaction. Every new day is a potential challenge.
Q. What are the potential downsides?
The eventuality and frustration that staff can let you down and the agreement of an on call facility to resort at all times, day and night.
Q. What personal qualities do you look for when hiring therapists for Viva?
Motivation, work hard play hard attitude, down to earth, dedication, customer service skills and experience with revenue driven targets plus good marketing of their profession within a hotel environment.
Q. What qualifications must they have?
NVQ 3 or equivalent. We often employ multi faceted therapists who are able to offer a wide range of skills to include sports massage, holistic therapy, hairdressing as well as standard beauty therapy treatments. Elemis and Dermalogica trained staff are a plus too
Q. How long does each work contract last for?
Anything from 2-6 months
Q. Do you assist therapists with the move abroad?
Yes, Mark Warner provide them with a pack of information and book their flights and arrange all their travel details at the foreign end for their safe arrival to the hotel.
Q. Can you choose the resort you are assigned to? If not how is it picked for you?
Yes, we encourage choice in location but cannot guarantee it
Q. What personal or career advantages can be gained from working abroad?
Life experience. Meeting and enjoying fruitful and lasting friendships. Professional experience and promotional opportunities. Learning and living various cultures.
Q. What would you advise someone to consider if they are thinking of applying to work abroad?
I would advise any candidate to appreciate that it is a valuable life enriching experience that should be enjoyed to a maximum in their youth, but to reconsider of they think it is like going on a holiday! It is hard work with basic food and shared staff accommodation. It is a great opportunity to work in a sunny sporting environment where you are able to make full use of all hotel equipment in your time off.