Hand Picked Hotels Company Profile

Hand Picked Hotels

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Current vacancies 11

  • Spa Therapist

    Full time - Midlands East, Northamptonshire
    Salary
    Posted May 10, 2018

  • Spa Therapist

    Full time - Yorkshire, West Yorkshire
    Salary
    Posted May 10, 2018

  • Spa Therapist

    Full time - Channel Islands, Guernsey
    Salary
    Posted May 10, 2018

  • Spa Therapist

    Full time - North West, Cheshire
    Salary
    Posted May 10, 2018

  • Spa Therapist

    Full time - South East, Hampshire
    Salary
    Posted May 10, 2018

  • Spa Therapist

    Full time - South East, Surrey
    Salary
    Posted May 10, 2018

View all 11 vacancies


About us

Hand Picked Hotels is a collection of country house heritage properties located throughout the UK and the Channel Islands. The Collection is privately owned and prides itself on offering a quality four-star product differentiated by bespoke service from Hand Picked people.  Formed in 2001, our vision was to create a collection of individual hotels, not a chain, where guests could enjoy the unique architectural features and interiors of these historic properties whilst experiencing a superb level of comfort and service.

We strive to be the leading UK collection of four-star country house hotels and were successfully awarded the prestigious title of AA Hotel Group of The Year 2004-2005 and 2012-13.  In addition to this accolade, ten of our properties have red stars, the AA’s supreme accolade as one of the best hotels in the British Isles, offering excellent levels of quality throughout, outstanding levels of hospitality and service.  We have significantly invested in the hotels, not only to restore their beautiful architectural features and historical quirks but also as appropriate to introduce a more contemporary design.


Mission and values

In 2000, when Julia Hands created Hand Picked Hotels, she had a vision for the company that remains as true today as it was then.  Our Hand Picked Vision has been constant and has focused the direction of the group for over 10 years.

OUR MISSION
To become the UK's leading collection of 4 star country house hotels by creating a positive and memorable experience for each guest through service that focuses on individual needs in a unique and inspiring atmosphere.

OUR VISION
"Hand Picked Hotels is a unique collection of architecturally stunning and exquisitely refurbished country house hotels, set in beautifully maintained grounds, offering the highest standards of cuisine and service, which will make each guest’s stay a memorable one and Hand Picked the country house hotel collection of choice."

OUR VALUES
We also have four core Hand Picked Values that support our Vision.  They are our guide for what is really important to us; the core principles that help us decide how we do business, build relationships both internally and externally and make decisions about the way we work.

1. Mutual - Mutual to our local community

  • Supporting the local community is very important to each hotel and activities range from working to raise money and awareness for local charities, offering work experience placements to students from local schools and colleges and buying and promoting food and drink from nearby producers and farmers.

2. Family - An extended family

  • The best hotels are often family-run, and so is Hand Picked. Working as a team in the hotel and across the Collection is how we deliver great levels of service to the guest and to each other.  As a Hand Picked person, you will become a member of our very special and close-knit family.

3. Vibrant - Vibrant and full of new ideas

  • Your opinion counts in Hand Picked Hotels and you will have many opportunities, both formally and informally, to contribute to the development of our business. Many of our brand standards were created from a good idea developed by a team member in one of our hotels that we adopted as best practice for all our hotels. 

4. Unconventional - Unconventional in a conventional market

  • Each of our hotels is architecturally unique and individual in style but however stunning the property, it is the people who create the spirit of Hand Picked Hotels. We want people who will bring their personalities to work and be the best of themselves to create a great place to work and a great place for our guests to stay.

Why work for us?

OUR COMMITMENT TO YOU

  • We are committed to ensuring that Hand Picked People get the opportunities they need to develop their talent and potential.
  • You will be supported by your Head of Department, your Human Resources Manager and by our Regional Training Team throughout your career. We are very proud that our service programme, Being Hand Picked, has won two national awards for training. 
  • Industry recognition of the quality of our training, along with the time, resources and level of commitment put in by the managers and trainers show that our commitment to you is genuine.  

At Hand Picked Hotels we are committed to our people:

Rewards and benefits include:

  • 28 days’ paid leave per holiday year including recognised public holidays increasing with service to a maximum of 33 days
  • Company sickness benefit scheme
  • Life Assurance Scheme
  • Employee Assistance Programme
  • Recognition and incentive schemes
  • Recommend a friend
  • Generous employee hotel stay discounts
  • Training opportunities
  • Staff consultative committee / team member forum
  • An employee savings scheme, giving access to great discounts and deals across hundreds of high street stores, restaurants and supermarkets

What we are looking for

Each of our hotels is architecturally unique and individual in style but however stunning the property, it is the people who create the spirit of Hand Picked Hotels. We want people who will bring their personalities to work and be the best of themselves to create a great place to work and a great place for our guests to stay.


What we can offer you

We have a high standard of service, and offer a wide range of treatments for our clients. As well as a competitive salary and commission, there are great rewards and we encourage staff development. We have a fantastic Recognition Scheme in place for employees who exceed expectations, including Employee of the Month awards. We offer staff discounts on spa treatments and products, discounted Hotel stays, and the use of our spa facilities. We have free parking on site and also offer free meals on duty



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