Part Time Receptionist - Basingstoke

Location
Basingstoke, Hampshire
Salary
On application
Posted
08 Mar 2019
Closes
08 Apr 2019
Ref
FOHBK
Sector
Aesthetics
Contract Type
Permanent
Hours
Part Time

*24 hours per week. To include one late evening per week and three weekend days (either Saturday OR Sunday) per month*

Are you personable and a great communicator? Have excellent customer service skills?

Have administration and reception experience?

Then we would like to hear from you!

About Us
DestinationSkin is a national chain of registered clinics specialising in advanced skin solutions which work. With an incredible strong culture our vision for both our clients and our employees is to be “You At Your Best”.
We want our employees to be the best they can be and to help our clients achieve the same through our tireless mission in educating and inspiring women and men to adopt advanced skin solutions that work.
As a growing company we are passionate about results delivering over 100,000 treatments every year across our 16 locations. We are looking for enthusiastic confident and personable individuals who have experience within the beauty and aesthetics industries.to come and join our dynamic and thriving teams.
The Role
As a Clinic Coordinator you will be predominately responsible for managing the front of house in one of our busy clinics. You will liaise with clients both face to face and via the telephone to book in appointments, schedule consultations and advise existing and potential clients on the high quality aesthetic treatments that we offer.
You will maintain an excellent standard of customer care at all times to ensure a warm welcome and pleasant introduction to the clinic.

Main Duties
·To greet clients, ensuring that they are made to feel welcome and deal with their enquiry in a professional and courteous way.
·To answer the telephone in the clinic politely and in accordance with company procedures, deal with all enquires including referring to other team members and making and adjusting bookings for treatments.
·To maintain client records in accordance with company procedures and data protection requirements, ensuring discretion and confidentiality at all times.
·To maintain and manage clinic booking system in adherence with company procedure
·To promote and recommend products and services, maximising opportunities for sales and referrals

Requirements
·A passion for skincare and aesthetics with good working knowledge of the beauty/aesthetic industry
·Good level of General education, including Numeracy, English, IT (Grades A-C)
·Previous experience in customer service facing role
· Ability to enter Data accurately, record keeping, ability to use Word, Excel, Email, Internet, and in house systems.

As part of any recruitment process, Destination Skin collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. By applying to this position, you acknowledge that you have read and accepted the terms of Destination Skin Recruitment Privacy Policy.

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