Receptionist / Front of House

London (Central), London (Greater)
Competitive and company benefits
16 May 2019
16 Jun 2019
Contract Type

Cavendish Clinic was created by a team of leading consultant aesthetic Doctors as the capital’s go-to destination for non-invasive body sculpting aesthetic treatments and proven skincare results. Offering a comprehensive selection of the most innovative, cutting-edge technologies from around the world, alongside an exceptional standard of client care, our highly-experienced team believe in healthy skin and healthy ageing - our mission isn’t just about making you look good on the outside, it’s about helping improve your self-confidence and inner well-being too. 

This is a great opportunity to work with an extremely talented and experienced team. You will be given full training and receive discounts on treatments and products. We are a growing brand and this a great chance to grow and progress your career. 


  • Ensure all customers receive a professional and courteous first impression
  • Liaise with other branches to ensure all patient enquiries are handled promptly, politely and professionally.
  • To ensure the reception and retail area are kept tidy and clean at all times.
  • To take payments and ensure cash handling procedures are followed.
  • Promote the companies range of products, courses, surgical and non-surgical treatments.
  • Promote product sales, ensuring every client is given a recommendation of skin care prior to leaving the Clinic.
  • Deal with and log all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
  • To assist with stock taking and ordering of new stock and stationary.
  • Confirm all appointments for the next day and prepare client files/paperwork.
  • Maintain consultation packs for all new patients.
  • To assist in mailshots and direct marketing of our clients.
  • To complete outbound calls to existing clients to promote our services
  • Comply with all CQC regulations and ensure you have read and understood all clinic policies and procedures.
  • Complete daily figures and enquiry sheets. All enquiries are to be logged on our live tracking, enquiry sheet
  • Store patient records securely and maintain patient confidentiality and discretion at all times.


You must have previous experience as a Receptionist and a keen interest in the health and beauty industry.

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