Front of House Assistant - FaceGym
NEW OPENING!! FaceGym Primrose Hill – Front of House Assistant
Full & part time roles available – competitive salary
We are excited to announce our new Studio opening in the beautiful area of Primrose Hill, in October 2019. We are looking for talented, fun and passionate Front of House Assistants to join our newest member of the family.
The UK's only gym studio for the face. FaceGym is the only non-invasive workout for the face. From warm up to cardio, sculpting to cool down, we combine our signature muscle manipulation techniques with hi-tech tools to lift, sculpt, tone and tighten.
Who We’re Looking For:
Passionate and out-going, to co-ordinate the scheduling of facial workout bookings and be the first point of contact for the Customer.
- Responsible for selling the brands’ unique offerings, workouts, homecare products- within the studio and when promoting the brand front of house
- Confidently communicate all contraindications to clients at point of booking
- Responsible for communicating the company cancellation and lateness policy to clients to keep a smooth running of business
- Having the confidence to overcome selling challenges & ability to create retail theatre to attract and entice customers, incorporating the client journey, brand story whilst engaging with customers.
- Responsible for meeting individual targets and KPI’s (key performance indicators)
- Maintain an exceptional customer experience at every touch point of the clients experience in the studio
- To have a strong focus on maximising retail potential and client retention
- To confidently manage and overcome customer complaints and challenges in the studio and over the phone
- Building and constantly updating knowledge on skincare, products and workouts
Skills & Qualities:
- Experience within beauty, retail and spa
- Enjoys exploring opportunities and using own initiative
- Exceptional customer service skills
- A team player with inspirational social skills
- Articulate and confident communicator
- Experience working with an online booking system
- Industry leading salary with great commission
- Great discounts on FaceGym workouts and products
- Exceptional education and training
- Career progression
Only those eligible to work in the UK or have a valid UK work permit/ visa will be considered for the above position.
Thank you for showing an interest in FaceGym – we know there is a lot of choice out there. We aim to respond to everyone who has shown interest in the role, however due to a high number of applications, if you do not hear from us within 10 working days, unfortunately your application has been unsuccessful.
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