Online Beauty Therapist

Work from home
21 Dec 2020
14 Jan 2021
Job Role
Beauty Therapist
Contract Type

Online Beauty Therapist – FaceGym – UK

The Brand:

Uniquely positioned at the intersection of beauty, wellness and fitness, FaceGym is the world’s first gym studio for the face, whether in our Studios, virtually online or at home – offering a range of high-impact facial workouts which employ the latest cutting-edge technology and in-depth application techniques combined with high-performance skincare products to lift, sculpt, tone and tighten facial muscles.

Who We’re Looking For:

Passionate and out-going, to manage our customer service function to the highest standards of service at all times. You must be organised, be able to work to deadlines and use initiative when dealing with customer queries.

The role oversees all customer service activities for Studios and ecommerce.

The Role:

Includes but not limited to;

  • To deliver all Workouts in line with all FaceGym Workout protocols.
  • Responsible for selling the brands’ unique offerings, Workouts and homecare products within the Studio and online.
  • Represent the brand at the highest standard online.
  • Have the ability to adapt your Workout delivery depending on the environment. For Online Workouts, you must be able to motivate and engage customers whilst still delivering a professional, energetic service.
  • Whilst delivering Online services you must be able to bring the Studio atmosphere to the customer(s), to ensure they always get the FaceGym experience.
  • Maintain an exceptional customer experience at every touch point of the customer journey.
  • When carrying out Online services, ensure you are in a quiet place, that is tidy and well presented.
  • Must be self-motivated and able to adapt and manage different situations. 
  • Have a strong focus on client retention, rebooking customers for in Studio Workouts and Online classes. Constantly promoting across channels to all customers.

Skills & Qualities:

  • NVQ 3 Beauty therapy qualification or equivalent
  • Hands on experience with customers
  • Experience using social media platforms is a benefit
  • Previous experience of working within beauty, retail, fitness and spa
  • Enjoys exploring opportunities and using own initiative
  • Exceptional customer service skills

Our Culture:

At FaceGym we work hard to ensure we promote a working culture that is positive, inspirational and truly inclusive; our teams are as diverse as our customers, and it’s this diversity that drives our success. We believe that people perform better when they can be themselves, in a healthy and supportive team environment.

When coming to work with us at FaceGym, you are joining an amazing company, but you are also joining part of the Family.

Forward Thinking


Make It Happen


Love What You Do

You Are Important!

If these Values mean something to you, and you’d like to work for a Company, where we have fun, are kind to each other and are continuously striving to be the very best – then we want to hear from YOU!

Our Benefits:

  • Industry leading salary with great commission
  • Great discounts on FaceGym workouts and products
  • Exceptional education and training
  • Confidential 24-hour Employee Assistance Programme
  • Career progression



Only those eligible to work in the UK or have a valid UK work permit/ visa will be considered for the above position.

Thank you for showing an interest in FaceGym – we know there is a lot of choice out there. We aim to respond to everyone who has shown interest in the role, however due to a high number of applications, if you do not hear from us within 10 working days, unfortunately your application has been unsuccessful.

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