Retail Front of House

Employer
Cavendish Clinic
Location
Edinburgh, City of Edinburgh
Salary
On application
Closing date
27 Sep 2021

View more

Sector
Aesthetics, Aesthetics Therapy, Clinic / Patient Coordinating, Clinic Management / Supervisory, Clinic Reception, Beauty Retail, Retail Counter Management , Retail Counter Sales, Retail Promotions
Job Role
Receptionist Spa / Salon / Clinic
Contract Type
Permanent
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Job Details

Based in our new clinic in Edinburgh within the John Lewis department store. You will provide seamless and exceptional customer care by coordinating all enquiries received via telephone and email, booking, and confirming appointments; and preparing client files/paperwork. You will be advising customers on suitable treatments and products and ensure the smooth running of the front desk.

Duties

Maintaining exceptional standards of customer service and upholding the company's professional image

Advising customers of appropriate skin care products and Treatment information

Managing telephone and email enquiries, booking appointments, confirming all appointments for the next day and preparing client files/paperwork

Issuing consultation paperwork and offering drinks

Taking payments and to ensuring cash handling procedures are followed

Handling and logging enquiries in a professional and courteous manner, in person, on the telephone or via e-mail

Complying with all CQC regulations and ensuring you have read and understood all clinic policies and procedures

Completing daily figures and logging enquiries on our live tracking and enquiry

Providing admin support to Directors

Any reasonable task requested

Company

Cavendish Clinic and Weightmedics

CavendishClinic was created by a team of Consultant Doctors from London's premier teaching hospitals. Their focus was to create a destination for non-invasive body sculpting treatments and skincare results, overseen by Consultants and outstanding client care. 

Weightmedics provide weight loss programmes with a difference. Our weight loss programmes are tailored to each person and led by doctors specialising in weight loss.

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