Full/Part Time Salon Receptionist

Employer
williams and rice
Location
Chelsea, London (Greater)
Salary
Hourly Rate plus Benefits
Closing date
7 Nov 2021

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Sector
Hair, Hair Salon Reception, Salon Hospitality
Job Role
Receptionist Spa / Salon / Clinic
Contract Type
Permanent
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Job Details

We are looking for a dynamic, customer service driven individual to work as part of a young dynamic team, The reception area is the first point of contact for our clients and it is imperative that the right person has custom service experience.

Opening the salon, and closing/locking up are part of the daily routine. Helping the salon owners with day to day management is also a pre requisite. Salon software experience is an advantage but not essential.

Being confident at handling telephone appointments and a great telephone manner are also a must.

  • Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
  • Book and confirm appointments via phone and email
  • Process transactions (cash and credit cards) and issue receipts
  • Offer beverages and chat with clients who are in the waiting area
  • Welcome walk-ins, answer questions about services and schedule appointments based on availability
  • Inform clients about new services and discounts
  • Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
  • Update client records with contact and billing details, appointments and services offered
  • Manage our call center
  • Maintain a tidy reception area
  • Order business cards, brochures and stationery as needed

Company

Welcome to the wonderful world of Williams & Rice, our luxurious new hair and wellness destination in the heart of Chelsea, London.

Here you will receive a genuine welcome in an inspiring location – where feeling good meets style, and where exacting attention to detail and creative and technical skills meets real life. At Williams & Rice we believe that every client should have truly beautiful hair in terms of cut, style and colour – whether they want an easy everyday style, that looks fantastic day after day, show stopping event hair for that special occasion, a quick tidy up, or expert effective advice for hair concerns.

And for gentleman, as husbands and fathers ourselves, we understand the need for an understated, efficient yet accurate grooming service. We are the ONLY salon in the UK offering 'fractional mesotherapy' traetments for hairloss , withamazing, emotional results.

Having spent many years honing our award winning craft, while sharing a career long friendship, we have founded our hair and wellness salon with one distinct goal in mind: to ensure our clients look and feel fabulous.

We offer an extensive range of services from head to toe for men and women; everything from hair to award winning nails and aesthetics, to Londons tiniest VIP gym (with huge results). Clinets can book in for their regular treatments, as well as joining us for a range of specially curated , exclusive events designed to connect hair, wellness and grooming with like-minded partners and experts - along the lines of a private members' club.

We very much look forward to welcoming you, your family and friends at Williams & Rice, where a talented team will warmly take care of you, while offering exceptional services.

Will and Dan

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