Spa Manager

Spa Elite
Edinburgh, Scotland
£38,000 - £42, 000 per year - See job spec for full details
Closing date
13 Feb 2022

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Beauty, Beauty Management / Supervisory, Spa, Spa Management / Supervisory
Job Role
Spa Manager
Contract Type
Full Time
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Job Details

Spa Elite is suppporting the Sheraton Grand Hotel and Spa. ONE SPA is Scotland’s most renowned urban thermal spa experience comprising a fitness centre, swimming pool, poolside sauna and rooftop Hydropool as well as treatment rooms and a beauty salon.  The philosophy at One Spa is all-encompassing; down to the smallest details the Spa is designed to comfort, pamper and relax, and has a natural balance of energy, water and heat in a beautiful, light-filled space.

As the Spa Manager at ONE SPA you are responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, pool facilities, gym, pool, changing areas and staff. You will coordinate the delivery of spa services including spa, treatments, fitness & wellness, reservations, reception desk, membership and locker room areas.  As a department head, you will direct and work with the duty management team and the teams to successfully execute all spa & leisure operations; you will strive to continually improve guest and associate satisfaction and maximize the financial performance of the department. 

As part of the Sheraton Grand Hotel and Spa, Edinburgh you will be part of the leadership team We are looking for an experienced professional who has experience a high quality environment, delivering exceptional service; who has managed a large team and who can drive ONE SPA forward in 2022 and beyond.

Responsibilities include to:

  • Direct the daily operations of the spa according to Marriott Operating Standards
  • Work with the Marketing team to develop and implement the ONE SPA’s marketing strategy to build top-line revenue.   Manage revenue sources such as spa product sales and membership enrolments to generate increased revenue.
  • Ensure products and services delivered by the spa meet or exceed guest expectations.  Build customer loyalty through product and service excellence.
  • Hire, develop and retain a diverse workforce to deliver excellent products and services.  Create and sustain a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success.
  • Work with selected vendors for spa retail operations to deliver an outstanding guest service spa experience it your responsibility to use initiative and a proactive approach to ensure we always give our guests unique and fabulous options to make the most of their time and their visit and to make their experience at ONE SPA unique.
  • Comply with COSHH and Health and Safety Standards
  • Follow lost property procedures.
  • Comply with Brand Standards when cleaning and getting each room ready for the guest arrival

You’ll be expected to:

  • Deliver an exceptionally high standard of five star luxury lifestyle service for every guest interaction
  • Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times
  • You are expected to deliver service to your full potential when you are here
  • You’re expected to maintain the cleanliness and hygiene standards of all areas at all times.
  • You must adhere to and manage the adherence by others to all guidelines provided in relation to cleaning, sanitising and returning to usage of all tables, chairs and equipment to ensure compliance with company and government guidelines surrounding Covid-19.
  • You must wear and ensure all associates on shift wear appropriate PPE (as provided by the hotel) at all times and as directed when on property. This can include face masks and gloves and any other PPE as deemed appropriate or necessary at the discretion of the company.
  • You must ensure to respect all social distancing measures as mandated by government and the company, not only with guests but also between associates.

Benefits include:

  • A competitive salary - £38,000 - £42,000 
  • 28 days holiday per year
  • Complimentary meals on duty
  • Laundry of your business wear
  • Travel discounts within Marriott International properties, including for your friends and family
  • 20% food and beverage discount when you travel
  • 50% discount in our own One Square Restaurant and Bar for you and up to 5 guests
  • Private medical insurance and a culture where your training and development is our priority

Please apply via this advert, we look forward to speaking to you!


Spa Elite | Multi Award Winning specialist UK & International recruiter to the world of Spa, Aesthetics, Beauty, Wellness, Leisure, Fitness and luxury Yachts.

Temporary Professionals | UK WIDE  

We offer Temporary/Contract Cover from Spa Therapists, Aesthetic and Leisure professionals across the UK

Permanent | We recruit at all levels in the UK & WORLDWIDE

Spa, Aesthetic and Leisure jobs on offer in the UK and Worldwide, please contact us so we are able to guide you with you next career move or if you are seeking the right professionals for you establishment then look no further.

Since launching in July 2006 we have been supporting clients and industry professionals for over 14 years both in the UK and Worldwide.

With many years of recruitment experience and industry knowledge in these sectors we fully understand how to support our clients and industry professionals. This enables us to offer a bespoke service for our individual clients and assisting candidates with their next dream career move either in the UK or an international destination.

Our client base spans from Award Winning Destination Spas to Prestigious Day Spas, Medical Aesthetic Clinics, Wellness Retreats, Hotels, Ski Resorts, Golf Resorts, Fitness establishments and luxury Yachts.
We recruit for Permanent, Temporary or Contract roles but we will always adapt our recruitment to your specific needs.

We pride ourselves on supplying professionals that are the pinnacle of excellence whilst maintaining a high level of customer service and after placement support. We look forward to welcoming new and existing clients so we can develop your business further and assist you in this ever evolving industry, along with guiding you the candidate to find that dream job.

Please forward your CV to if you are looking for that exciting career move either in the UK or Worldwide.

We have a global reach to candidates and work with some of the most Elite clients worldwide.

Head Office: Tel: 00 44 (0)3300 101515 | Mobile: 00 44 (0) 7920 268390 or email
Website, create your own personal account
Elite Recruiters for Elite Establishments both in the UK & Worldwide

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