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Head of Spa Operations

Spa Elite
South Wales
£40000 - £45000 per year See job advert for all of the amazing benefits
Closing date
28 May 2022
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Job Details

We are delighted to be recruiting for an experienced Head of Spa Operations for a world-class five star resort in beautiful South Wales. This historic property has a fantastic opportunity for a passionate and driven individual to grow within a luxury environment.

You will be joining a large team and be responsible for driving sales across the department, overseeing the day-to-day running of the spa and financial reporting.

Head of Spa Operations, On offer for you…

  • Excellent Basic Salary - Depending on experience
  • Performance related bonus
  • Company Contributory Pension Scheme
  • Free Parking
  • Car Benefit Scheme
  • Cycle2Work Scheme
  • Reward & Recognition Initiatives
  • Meals on duty
  • Leisure Club Membership (Including Partner & Children)
  • Discounts across the health club, retail, hotel stays, multiple restaurants, golf, spa treatments, products and the hair salon
  • Private Healthcare
  • Long service reward scheme
  • Free GP Virtual Appointment Service
  • Credit Union Savings scheme
  • Health and Wellbeing program
  • Free 24/7 telephone helpline
  • Financial Wellbeing support
  • Reward & Recognition Initiatives
  • and much more!

Expertise we are looking for…

  • Top performing Spa Professional with over 4-5 years’ experience in spa management gained in exclusive Hospitality, Leisure and Activity environments
  • 3 years within a senior management/leadership role
  • Experience of yield management, budgeting, revenue forecasting, capital expenditure, stock management, marketing plans
  • Extensive experience of people management

Duties and responsibilities…

  • Reporting directly to the Director of Spa and Leisure and the Resort Operations Director
  • Drive sales and oversee the day-to-day management of the business across 3 spa and beauty areas
  • Be able to drive occupancy rates and therapist utilisation
  • Conducting regular department meetings and attend Senior Management meetings as requested
  • Responsible for financial reports including forecasts and budgets
  • Implementing and overseeing KPI’s
  • Managing and maintaining all SOP’s across the department
  • Develop and implement ideas and processed to improve profitability
  • Recruitment and management and developing a team consisting of seniors, therapists and receptionist

APPLY NOW via this advert or contact our team at Spa Elite directly at or call Tel: 07920 268390.

Our expert team are available to discuss our current opportunities and projects with you in more detail and fully support you with your new career move.



Spa Elite, the market leader in UK & International recruitment to the world of Spa, Aesthetics, Beauty, Wellness, Leisure, Fitness and the hospitality industry

Established in 2006, Spa Elite have been supporting clients and industry professionals for over 15 years in the UK and Worldwide We successfully recruit for Permanent, Temporary and Contract roles with a wealth of recruitment experience and industry knowledge. This enables us to offer an unrivalled service to our Clients and importantly, assist Candidates in achieving their career goals anywhere in the world

Our Client portfolio includes Award Winning Destination Spas, Prestigious Day Spas, Medical Aesthetic Clinics, Wellness Resorts and Retreats, Hotel Chains, Ski Resorts, Golf Resorts, Fitness Spaces and Private High Net Worth Clients and Royalty. We assist in appointing staff at every level from Front of House through to Board Level

We constantly innovate to make our Clients and Candidates lives’ simpler during the recruitment process and over the last 12 months have revolutionised our industry with our market leading video interviewing software and agency booking App

Visit our NEW WEBSITE, create your own personal account and keep up to date with all of our new vacancies worldwide.  We look forward to supporting you with your next career.


  • Are you looking for Temp Therapist work?
  • Are you looking for Temp Therapist cover?
  • Contact our temp team at email: | Tel:03300 101517 | Mobile:07391 016200

UK & INTERNATIONAL | Perm/Contract Recruitment

  • email: | Tel:00 44 (0)3300 101515

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